Archive Manager (Staff Email)
What is Archive Manager?
Email received and sent from the ITS Groupwise system at Macquarie University is automatically archived into a product called "Archive Manager". This application commenced implementation across the University in April 2007 and all users of the central Groupwise Email system should be migrated to this system by the end of 2007.
Features
- Retains all emails on an ongoing basis
- Provides sophisticated search tools
- Common folder structure for filing
- Clean, uncluttered email system as emails are automatically deleted from Groupwise email system once they are 6 months old
- Automatic backup and archive of emails for recovery purposes
Support
Support is provided : Monday - Friday, 8am - 5pm
Support is not provided Weekends and Public Holidays.
For assistance contact MQ ITS Service Desk or ITServicedesk@mq.edu.au
Request Assistance Online : ITS Service Request
Please read More infor, the Archive Manager Getting Started Guide, User Manual or Archive Manager Online Help (within the Archive Manager software) before placing a request for support assistance.
Availability
Archive Manager is operational 24 hrs 7 days a week, excluding any planned outages (see scheduled Maintenance Plan).
Service Provided To
This service is available to all Macquarie University staff using the central Groupwise email system.
Service Charges and Fees
There are no charges associated with this service.
More Information
Email Archiving will:
- Copy all GroupWise Mail (sent and received), Appointments and Task
- Copy all items left in the Trash Folder
- Synchronise mail location (folder including trash) with the email system
- Prevent mail from being deleted from the Archive
- Provides security journals
Email Archiving will NOT archive:
- Address Books
- Personal Address Book
- Frequent Contacts
- GroupWise Library Documents
Process:
- Archiving Process will run continuously
- GroupWise Process will run weekly to delete all content older than six months from GroupWise
- The first time this process runs will be 7 days after initial activation
- GroupWise Backup Tapes will only be retained for 1 month and then recycled
Accessing Email Archive:
- https://mailstore.mq.edu.au
- Via the MQ Home Page - Staff – email archive (http://www.mq.edu.au/staff/ )
For more information on Archive Manager, please refer the links listed below:
Archive Manager Getting Started
Archive Manager User Manual